Safe Ride Driver/Dispatcher

Old Dominion University   Norfolk, VA   Full-time     Transportation
Posted on March 30, 2024
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Posting Details

Posting Details

Working Title

Safe Ride Driver/Dispatcher

Position Number

HR5632

Department

TRANSPORTATION SERVICES

Location

Norfolk, VA

Type of Position

Hourly

Type of Job

Hourly/Wage

EEO Category

E Paraprofessionals

Job Description

The incumbent is expected to perform duties within the Transportation & Parking Services Department necessary to provide safe transportation for the University community. This position serves as the primary contact for students, staff and faculty when calling the University's Safe Ride transportation service; dispatching drivers promptly and effectively to assigned locations. This position is also responsible for serving as a Safe Ride Driver; providing safe vehicle transport for students, staff, faculty and guests of the University, to designated properties owned / leased by the University.

Type of Recruitment

Knowledge, skills and abilities

Basic knowledge of the Commonwealth of Virginia Motor Vehicle laws.Some knowledge of occupational hazards, safety precautions, and safety regulations related to motor vehicle operation.Some knowledge of the proper procedures for operating and inspecting motor vehicles prior to their use.Some knowledge of MS Office or related software.Excellent oral and written communication skills.Skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Navigational skills to read a map to locate addresses within designated service area.Demonstrated ability to learn the names and locations of buildings, the streets and addresses within the Safe Ride service area.Demonstrated ability to interact with the public promoting a positive image of the University and resolving customer service issues.
Demonstrated ability to use automated dispatch software.Demonstrated ability to operate a multi-line telephone, tablet computer, 2-way radio, and/or mobile telephones.Demonstrated ability to interpret and follow established parking regulations, policies and procedures.
Demonstrated ability to accurately and legibly complete routine forms and reports. Demonstrated ability to respond quickly using sound judgment to make appropriate decisions in stressful situations.Demonstrated ability to be punctual and complete work assignments in a timely fashion.Demonstrated ability to operate_hand and power tools.Demonstrated ability to sit in a vehicle for extended periods of time.

Special licenses, registration or certification

Must possess a valid VA driver's license with an insurable driving record.

Education or training

None

Level and type of experience

Some experience operating a motor vehicle.Some experience in a customer service related position.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Basic experience driving a 12 – passenger van or similar vehicle preferred.
Some experience working as a dispatcher preferred.

Conditions of Employment

Drug and Alcohol Testing required.

Shifts are from 7:30 PM – 2:30 AM, 7 days a week during fall and spring semesters.

Hourly (wage) employees are restricted to working 29 hours per week on average or 1500 hours in total in the May 1 – April 30 period. This position does not have health insurance, retirement or leave.

This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Annual Salary/Hourly Rate

Salary range between $ - 13.78 - $14.50 per hour

Posting Detail Information

Job Requisition Number

S02529

Job Open To

General Public

Open Date

01/29/2024

Close Date

Open Until Filled

Yes

Special Instructions Summary

None

Criminal Background Check

The final candidate is required to complete a criminal history check.

College Home Page

www.odu.edu

Department Home Page

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Alternative Hiring Process

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS).

Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.

If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.

Supplemental Questions

Required fields are indicated with an asterisk (*).
  1. Do you have a valid Virginia's driver's license?
    • Yes
    • No
Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application
  2. Contact Information for Professional References
  3. AHP Letter